To whom it may concern,
I had a soundproofing project to take care of in my office, and I know nothing about this process. I am skeptical of buying tangible products based on a picture on a web site. But when I called your company and spoke with a sales consultant, I was impressed with her knowledge and friendliness – so I decided to go with your company for my soundproofing project.
Thanks again for a good customer experience. I will pass your name onto any of my customers who may need your services!