Call Center Soundproofing

Many call centers come to Soundproof Cow because their employees are complaining. They can’t hear the customer, miscommunication occurs, and sales are lost.

Often, customers only know your business from what can be heard on the call. If customers hear the background noise of other conversations, they’ll feel like they’re not on a private call. They won’t have a good impression of your company.

If your employees can’t hear the customer clearly, there’s miscommunication and serious problems occur. These problems cost your company money. If you are not getting the results that you want from your call center, you may want to seriously consider call center noise reduction products from Soundproof Cow. Our sound absorption solutions can help improve your call center results in several ways:

First, as a service to your team members. When your employees can hear every call that is going on around them, they may lose focus on their own call. While a call center with an open plan doesn’t allow for complete silence around an operator’s call, we have solutions that can dampen echoes and pull sound so that the clearest sound your operator hears is the sound coming from their phone, with other people’s conversations in the faint background.

Second, as a service to your customers. If you do not have adequate solutions in place for controlling call center noise, customers may feel like they are not valued as individuals, which could make them want to end the call sooner, make them lose interest in your product or service or make them less likely to call again.

Good call center soundproofing can help you deal with both of these issues and more.

• Reduce echoes and background noise so phone conversations are clear, resulting in better communication between your employees and customers

• Decrease distractions for employees, which ultimately increases concentration and quality work

• Provide a better working environment so your company keeps good employees

The challenge when it comes to call centers is that most call centers have relatively open floor plans. Operators are not in private offices where they can close a door — instead, at best, they have an area enclosed by three cubicle walls. How can you soundproof such an environment?

Fortunately, Soundproof Cow has a number of solutions for this situation, such as our Hanging Baffles. These squares of soundproofing material have echo absorbing and sound dampening properties and simply hang from the ceiling, where they quietly perform their function of drawing bouncing sounds from the atmosphere away from the ears of your operators.

You can also line the walls you do have with Soundproof Cow products like our Quiet Barrier™ HD Soundproofing Composite, Fabric Wrapped Acoustic Panels or Udderly Quiet™ Fabric-Covered Foam. These products can easily fit into your existing design and do a great job of absorbing sound, even in spaces that you are not able to completely enclose.

These products also look great and are made from natural materials, so they should not disrupt your call center setup or culture in any significant way, other than to spare your operators and your customers the trouble of excessive harsh, unwanted, distracting sound.

To get started, let Soundproof Cow’s experts help determine your personal call center’s specific needs and requirements when it comes to sound control. Contact us today for a totally free acoustic analysis of your set up to get you going on the right track.

Call Center Soundproofing Products

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    isoTRAX™ Soundproofing System

    The isoTRAX™ Soundproofing System works by combining several different soundproofing strategies into one easy to use package. Designed to be installed inside of a wall or

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    Quiet Barrier™ HD Soundproofing Composite

    Quiet Barrier™ HD Soundproofing Composites (1/4 in. 2 lb. barrier + 1 in. foam) are industrial grade products that stop sound from entering or leaving a


Call Center Sound Absorption Products

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    Standard Fabric Wrapped Acoustic Panels

    These Standard Acoustic Panels are an excellent general purpose acoustic product. We’ve taken our most popular acoustic panel, the Udderly Quiet™ 200 series, and created a

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    ADAPT Acoustical Treatments

    Artistically unique and acoustically practical, ADAPT™ Acoustical Treatments answer the call for projects that demand fashion and function. ADAPT™ art acoustic panels give you the ability

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    Echo Absorber Acoustic Panel (Natural Blend - 1"x4'x4')

    Echo Absorber is a light weight, thermally bonded acoustical panel made from recycled cotton fibers, which offers excellent noise reduction qualities in low, middle and high

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    Udderly Quiet™ Fabric Covered Foam 3"

    Udderly Quiet™ Fabric Covered Foam is an acoustical, flame resistant foam covered with flame resistant, non-woven fabric. It is a noise absorbing acoustic panel that is

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    Echo Absorber Acoustic Panel 2" (Case of 8)

    Echo Absorber is a light weight, thermally bonded acoustical panel made from recycled cotton fibers, which offers excellent noise reduction qualities in low, middle and high


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